Whenever possible, your furniture will ship to a local Summer Classics Home retail store or wholesale dealer of your choice where they will handle the preparation and schedule your furniture delivery. If there are no stores or dealers in your area we will have one of our authorized furniture carriers handle the delivery. We offer Standard shipping.

Shipping rates are calculated based on the delivery method chosen, Standard or White Glove.

If an item is not in stock, the inventory status and expected ship date will appear as a message in your shopping cart. The delivery time frame depends on the shipping method you choose.

We request that each individual order be shipped to a single address.

If an item(s) is missing from your order, please note the actual number of items received on the delivery receipt and contact the customer care department at 205-358-9277 within 3 business days.

You should receive an email notification that your order has shipped from our warehouse. Your local delivery company will contact you to schedule your delivery. For further questions, please contact Summer Classics Home Customer Service.

Please inspect your shipments for accuracy and/or damages at the time of delivery. Visible carton damage, shortages and/or overages should be noted on the delivery receipt and reported to us within 3 business days. All goods, including those produced to meet an exact specification, shall be subject to industry-standard tolerances and variations. No allowances will be given on merchandise that shows evidence of consumer abuse.

If you select White Glove delivery the items will be assembled at the time of delivery excluding any light fixtures. For other delivery options, assembly is not available; however, assembly instructions will be provided with your order.

Once your items are ready, the local delivery company will contact you to schedule your delivery. Please allow 7 business days from the time that you receive a notification that your order has shipped to be contacted about scheduling a delivery. For further questions regarding scheduling a delivery, please contact Summer Classics Home Customer Service.

For standard, in-stock items, our warehouse team strives to ship your purchase as soon as possible. For Standard Ground shipments on small parcels, most orders are delivered within 3-7 business days; White Glove delivery within 2-3 weeks. For Custom furniture orders, please allow 6-8 weeks for delivery. This includes 4-6 weeks of production time, plus shipping.

If you're not completely satisfied, you may return or exchange most stocked/non-custom items within 30 days of receipt. (Items arriving damaged should be reported to our Customer Care Team within 3 business days.) Items returned for any reason other than damage or defect will be subject to a 20% restocking fee and must be returned in their original condition and packaging. Upon receiving your return in good condition, we will issue a credit to your original form of payment minus the restocking fee and any return shipping fees. Custom items may not be returned other than for damage or defect.

At this time, we cannot accept returned online purchases at our retail locations.

For credit card refunds, we will issue a refund once we receive confirmation that your item(s) are returned. Most banks will process the refund in 3-5 business days. For all other refund methods, please allow up to 2 weeks for us to fully process your return and issue your refund.

To order replacement parts, please contact our customer care department at 205-358-9277. Please have your order number and/or item number available so that we may more readily assist you.

Cancellations or changes to non-custom orders may be made prior to shipping by contacting our customer care department at 205-358-9277. Custom items (such as tailored upholstery, cushions, pillows, etc.) are made to order, so we cannot accept changes or cancellations once your order is submitted.

If you'd like to exchange an item for a different color, size, or a different product altogether, we are happy to assist. The process is similar to a return, and the same policies apply. To receive the new item more quickly, you may place an order before you return the original item. We will credit your account on the original payment method (minus the restocking fee of 35% and any return shipping fees) once your return is received in good condition. To learn more on how to exchange an item, please visit our Return and Exchanges policy page.